CHPRMS 51st Annual Conference: Navigating Change

Effective communications can bolster productivity, streamline HR operations, and significantly impact patient and employee satisfaction. Examine innovative approaches to employee recognition that not only boost morale, but also contribute to a culture of excellence and commitment.

Join us for an engaging session focused on enhancing public perception of hospitals and health systems among policymakers, the media, and key stakeholders. This presentation will explore strategies the American Hospital Association uses to build trust and confidence in health care institutions, aiming to advance the field to new heights despite motivated adversaries and other political factors working against the field. Discover practical insights and effective communication approaches to partner with AHA and work to strengthen relationships and foster a better environment for hospitals and health systems as they navigate the evolving landscape.

The risks of using Google and Meta web trackers on healthcare websites are well-known. Companies of all sizes, from enterprise healthcare systems to retail pharmacies to regional hospitals, have faced lawsuits, fines, and a loss of trust over the past 18 months.

Despite those risks, many healthcare organizations still use non-compliant web tracking technologies. It’s not nefarious. It’s not even intentional. It’s simply because of a lack of understanding. Google and Meta’s web trackers aren’t the only ones healthcare organizations need to worry about. Understanding all of the web tracking risks and finding a safe path forward is paramount to the ability of healthcare organizations to unlock high-performance, HIPAA-compliant marketing.

In this session, Freshpaint’s Dave Twichell will dive deep into the web trackers that run marketing, analytics, ads, and more in healthcare marketing. He’ll explain the risks associated with these web trackers and help marketers find a path forward that balances high-performance marketing and HIPAA compliance.

SEO “best practices” continue to fail marketers in the healthcare space. Google's AI raises bar for healthcare marketers seeking organic visibility. Join 20-year SEO expert Dale Bertrand for a behind-the-scenes look at his SEO playbook for consumer-facing healthcare brands. His SEO playbook is based on a decade of hard-fought battles for rankings against stiff competition and countless experiments to refine SEO for healthcare.